By Appointment: Tuesday 1:00-2:30; Wednesday 9:00-2:30; Thursday 9:00-11:00 & 1:00-2:00
(Virtual appointments are available.)

Management of Healthcare Organizations: An Introduction, Fourth Edition. (4th Edition) by Peter C. Erwin, Cathleen O. Olden; Health Administration Press; 2023.

WECM Learning Outcomes:
Identify, pronounce, and spell medical terms.
Translate and interpret health abbreviations and symbols.
Utilize medical software applications.
Extract information from health records for appropriate code validation.
Sequence codes according to established guidelines and standards.
Analyze current health care trends.
Utilize computer software for basic office functions.
Uses medical terminology, jargon, and abbreviations correctly.
Define general legal terms as they apply to the practice of medicine in ambulatory care settings.
Understand and apply ethics relevant to medical coding and medical office practice.
Apply ICD and CPT rules and guidelines to complete claims forms for submission.
 
TSSB CODING:
5.1 Specifies, refines, updates, produces, and makes available a formal approach to implement information and communication technology solutions necessary to develop and operate the health information system architecture in support of the organization 
5.2 Stays apprised of innovative solutions for integration of new technology into existing products, applications or services 

TSSB MOA:
1.1 Enforce policies and procedures for protected health information 
1.3 Monitor patient porta 
2.1 Assess equipment and software inventory 
2.2 Maintain Practice Management Software 
2.3 Establish Business Continuity Plan 
3.1 Identify facility and room logistical needs 
3.5 Supervise patient recall systems 
4.1 Conduct staff training and education 
4.2 Supervise employees 
4.3 Establish staff schedule 
4.4 Authenticate staff credentials 
6.1 Maintain ancillary certifications 
6.2 Monitor risk conditions 
6.3 Implement grievance protocol 
6.4 Implement emergency protocol 
6.5 Implement patient No-Show protocol 
6.6 Ensure continuity of patient care 
7.1 Evaluate revenue resources 
7.2 Process accounts payable and payroll 
7.6 Develop inventory controls 
7.7 Analyze budget performance 
7.8 Manage contracts 

Health, Healthcare, and Healthcare Organizations
Management
Planning
Organizing: Jobs and Departments
Organizing: Organizations
Organizing: Groups and Teams
Staffing: Obtaining Employees
Staffing: Retaining Employees
Leading: Theories and Models
Leading: Motivating and Influencing
Leading: Culture and Ethics
Controlling and Improving Performance
Making Decisions and Solving Problems
Managing Change
Professionalism and Communication

MYLSCPA USERNAME & PASSWORD ISSUES:
Call Kenneth Lisby @ (409) 984-6150

BLACKBOARD HELP AVAILABLE 24/7:
(936) 496-5379
bbhelp@lamarpa.edu

THIS COURSE WAS DESIGNED TO COMPLETE ON A LAPTOP OR DESKTOP COMPUTER.
Students consistently overlook vital information and assignments when trying to use a mobile device.
Students may use the computers in the LSCPA computer lab if needed. They will need to see your student ID. LSCPA also has a laptop loan program available to students who need to borrow a computer for the semester. 

METHODS OF PRESENTATION:
Several methods of presentation may be used and may include any of the following:
Lecture (through PowerPoint slides, interactive notes, video, or audio sources)
Computer Assisted Learning (blackboard, publisher websites, etc.)
Lab Exercises, Discussion Boards, etc.
Internet

SOFTWARE REQUIREMENTS:
The student is required to have all required course materials including but not limited to any software, e-books, key codes, etc. needed for class to complete required readings, work, etc.
Reliable Internet access is required for all online courses. Students may use the LSCPA open computer lab provided.

COMPUTER FAILURE AND LACK OF INTERNET ACCESS ARE NOT ACCEPTABLE EXCUSES FOR MISSED ASSIGNMENTS, PROJECTS, QUIZZES, EXAMS, ETC.
Students may use the computer lab on LSCPA campus if they do not have reliable internet access.

DROP/WITHDRAWAL POLICY
* If a student decides to drop/withdraw, the student should also verify that the drop/withdrawal is submitted before the final withdrawal date.
* It is the responsibility of each student to ensure that their name is removed from the roll should they decide to drop/withdraw from the class.
* The student is strongly encouraged to retain their copy of the drop/withdrawal form for their records.
* The student is required to turn in any books, equipment or items that belong to the department. Failure to do so may compromise their standing with LSCPA.
* State law permits students to withdraw from no more than 6 courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regarding this policy can be found in the LSCPA college catalog. Students may drop/withdraw on or before the last day to drop/withdraw WITHOUT penalty, and it will not count towards the 6 drops. Drop/withdrawals after that date will count towards the 6 allowed drops. (See important dates.)

E-Mail/Voice Mail Etiquette:
* Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name/section number.
* Voice mail messages should be clearly spoken identifying student's name, course, and a return phone number.

*Exceptions and/or changes may be made to information in this syllabus at the instructor's discretion.

* Research has shown a cause-and-effect relationship between attendance and college success. With this factor in mind, the instructor monitors student course activity weekly.

* Students are expected to login to Blackboard, check email and announcements a minimum of 3 times per week - even if they think all work is complete.

* Class participation is required (and has a direct impact on your course average). It is important to be active within the course, not just login and click around on Blackboard. Additional (new) assignments may be added during the week if instructor feels it is necessary.  The instructor may use attendance (activity within the course)  as a weekly participation grade.

* It is responsibility of the student to contact their instructors by email regarding their absence. An absence from the course does not allow students to have extensions on coursework or due dates. 

MYLSCPA USERNAME & PASSWORD ISSUES:
Call Kenneth Lisby @ (409) 984-6150

BLACKBOARD HELP AVAILABLE 24/7:
(936) 496-5379
bbhelp@lamarpa.edu

THIS COURSE WAS DESIGNED TO COMPLETE ON A LAPTOP OR DESKTOP COMPUTER.
Students consistently overlook vital information and assignments when trying to use a mobile device.
Students may use the computers in the LSCPA computer lab if needed. They will need to see your student ID. LSCPA also has a laptop loan program available to students who need to borrow a computer for the semester. 

METHODS OF PRESENTATION:
Several methods of presentation may be used and may include any of the following:
Lecture (through PowerPoint slides, interactive notes, video, or audio sources)
Computer Assisted Learning (blackboard, publisher websites, etc.)
Lab Exercises, Discussion Boards, etc.
Internet

SOFTWARE REQUIREMENTS:
The student is required to have all required course materials including but not limited to any software, e-books, key codes, etc. needed for class to complete required readings, work, etc.
Reliable Internet access is required for all online courses. Students may use the LSCPA open computer lab provided.

COMPUTER FAILURE AND LACK OF INTERNET ACCESS ARE NOT ACCEPTABLE EXCUSES FOR MISSED ASSIGNMENTS, PROJECTS, QUIZZES, EXAMS, ETC. Students may use the computer lab on LSCPA campus if they do not have reliable internet access.

DROP/WITHDRAWAL POLICY
* If a student decides to drop/withdraw, the student should also verify that the drop/withdrawal is submitted before the final withdrawal date.
* It is the responsibility of each student to ensure that their name is removed from the roll should they decide to drop/withdraw from the class.
* The student is strongly encouraged to retain their copy of the drop/withdrawal form for their records.
* The student is required to turn in any books, equipment or items that belong to the department. Failure to do so may compromise their standing with LSCPA.
* State law permits students to withdraw from no more than 6 courses during their entire undergraduate career at Texas public colleges or universities. With certain exceptions, all course withdrawals automatically count towards this limit. Details regarding this policy can be found in the LSCPA college catalog. Students may drop/withdraw on or before the last day to drop/withdraw WITHOUT penalty, and it will not count towards the 6 drops. Drop/withdrawals after that date will count towards the 6 allowed drops. (See important dates.)

E-Mail/Voice Mail Etiquette:
* Students must use appropriate e-mail etiquette when corresponding with instructor; for example, complete sentences and a full subject line with your name/course name/section number.
* Voice mail messages should be clearly spoken identifying student's name, course, and a return phone number.

*Exceptions and/or changes may be made to information in this syllabus at the instructor's discretion.